Legal Policies
Legal Policies – Riman ICD Incellderm
This page contains all official policies for Riman ICD Incellderm, an Independent RIMAN Planner and authorized distributor. This site is not the official RIMAN corporate site (RIMAN.com).
1. Privacy Policy
Last updated: June 10, 2025
We collect, use, and protect your personal information in accordance with applicable laws. This includes contact details, account information, transaction data, and device usage information. We use this data to process orders, provide customer service, personalize your experience, and comply with legal requirements.
Your information may be shared with Shopify, shipping carriers, payment processors, and marketing partners to fulfill orders and improve our services. We never sell personal data. Please contact us at sales@rimanICDincellderm.com to exercise your rights to access, correct, or delete your data.
2. Shipping Policy
We offer free shipping within the U.S. for orders over $150 USD (flat $10 below threshold; Hawaii & Puerto Rico $22). Canada free shipping over $200 CAD (flat $13.50 below); Mexico free shipping over $3000 MXN (flat $200 below); Singapore free shipping over $300 SGD (flat $8 below); Malaysia free shipping over $500 RM (flat $15 below). We do not ship to PO boxes.
Orders ship via UPS, USPS, FedEx, Landmark Global, Apple Express, or Canada Post. Processing time: 1–3 business days; delivery: 5–8 business days. Tracking information will be sent by email.
3. Refund & Returns Policy
- Returns accepted within 30 days of receipt.
- Items must be sealed, unopened, unused, and in original packaging.
- Email sales@rimanICDincellderm.com with order number and photos to request a return.
- Customer responsible for return shipping unless product is damaged/incorrect.
- Refunds processed to original payment method within 5–10 business days after inspection.
- No returns on opened skincare, makeup, personal care items, gift cards, or clearance items.
4. Terms of Service
- You must be of legal age in your state/province to use this site.
- All products and content are for cosmetic purposes only, not medical advice.
- Prices are in USD unless otherwise stated and may change without notice.
- We reserve the right to refuse service to anyone at any time.
- All product descriptions and images are accurate to the best of our ability but may change due to manufacturer updates.
- By placing an order, you agree to provide accurate shipping/billing info.
- See our Shipping Policy and Refund & Returns Policy for detailed order terms.
- We are not liable for indirect or consequential damages from product use.
Contact Information
For questions about these policies, please contact:
Email: sales@rimanICDincellderm.com
Address: 2271 West Malvern Avenue, 92, Fullerton California 92833, United States
Phone: 818-666-0862